ITIL Learning Tools and Practice Tests



The IT Infrastructure Library is the de facto international standard framework of best practices in IT Service Management. Whether you are managing day-to-day IT services, or establishing and refining existing processes, ITIL can help you apply internationally proven best practices for the IT services and support you provide. Certification of professionals has been a key element in the ITIL approach. To successfully achieve ITIL certification, you need the best tools to ensure you are prepared.

Get the training and confidence you need - on your schedule and your computer - at an affordable price!

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    ITIL2011: ITIL Foundation Certificate in IT Service Management (Version 3)