Customer Survey
1. How did you hear about us?
    Friend
    Work
    School/Instructor
    Vendor Website
    Email Notification
    Direct Mail
    Other:
2. What is the number 1 reason you chose Self Test Software?
    Quality of test prep materials
    Because we are vendor authorized
    Quality of Customer Service/Support
    Recommended by instructor/school/friend/coworker
    Price
    Complete solution/package
    Other:
3. Which of these are most important to you when selecting any test prep solution?
    Large bank of practice test questions
    Because we are vendor authorized
    Quality of Customer Service/Support
    Recommended by instructor/school/friend/coworker
    Price
    Complete solution/package
    Other:
4. What is motivating you to pursue certification?
    I want to change my career
    I want to find a better job (I am already in IT)
    Certification is required by my company
    I want to be more valuable in my current job
    I want to make more money
    I am studying for personal goal
    Other:
5. Are you attending a training class?
    Yes, I am attending the following training center
              Training Center Name
              
              City/State
              
    No, I am not attending a training class
    Maybe, I am considering attending a training class
6. Does your company reimburse you for...
    Training?   Yes   No

    Certification Exam?   Yes   No

    Test Prep Materials?   Yes   No
7. What materials do you use to prepare for an exam?
    Self Study Books
    Practice Test(s)
    Vendor authorized course materials
    CBT (computer-based training)
    Other:
8. On average, how much do you spend on test prep materials?
    $25 - $49
    $50 - $75
    $76 - $100
    $101 - $150
    OVER $150
9. Which certifications have you obtained?

Cisco
CCNA
CCNP
CCSP

 Microsoft
MCSE
MCSA
MCSD
MCDBA
MCAD

 Misc.
HIPPA
Check Point
Six Sigma
Citrix
Oracle
8i DBA
9i DBA
Application Developer

 CompTIA
A+
Network +
iNet +
Server +
Linux +
Security +
IT Project +
Novell
NetWare 5/6 CNA
NetWare 5/6 CNE

 Lotus
R5/R6 Application Developer
R5/R6 System Admin
Other


10. Which certifications are you currently pursuing?

Cisco
CCNA
CCNP
CCSP

 Microsoft
MCSE
MCSA
MCSD
MCDBA
MCAD

 Misc.
HIPPA
Check Point
Six Sigma
Citrix
Oracle
8i DBA
9i DBA
Application Developer

 CompTIA
A+
Network +
iNet +
Server +
Linux +
Security +
IT Project +
Novell
NetWare 5/6 CNA
NetWare 5/6 CNE

 Lotus
R5/R6 Application Developer
R5/R6 System Admin
Other
E-mail Address (optional)

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